The Manor NE Ltd operates from Cornwall Place, Henknowle, Bishop Auckland, DL14 6UR. These Terms and Conditions apply to all visitors, guests, and website users. By using our services, you confirm that you are at least 18 years old or have obtained the consent of a legal guardian.
Rooms are available for rent based on availability and adherence to our booking policies. Guests are required to check in and out at the times specified during the booking process. Our cancellation policy allows for free cancellation up to two days before check-in. Cancellations made one day prior to check-in may be eligible for a partial refund. Any damages caused to the property during the stay may result in additional charges of up to £250, which will be assessed and billed after check-out.
Please note, during periods of heavy usage, bandwidth on the guest network may be limited to 5 Mbps per device to ensure that essential services on the main network remain unaffected.
All payments must be made in GBP (£) using accepted methods, which include cash, credit/debit cards, and online transfers where applicable. Full payment for services, such as room rentals or function room hire, must be made by the agreed-upon due date. Failure to make payments on time may result in cancellation of bookings or services.
The Manor NE Ltd is not responsible for the loss, theft, or damage of personal belongings while guests are on the premises. Guests are advised to take appropriate precautions to secure their belongings. Furthermore, The Manor NE Ltd cannot be held liable for injuries caused by misuse of facilities or failure to follow safety guidelines. Guests are encouraged to have their own insurance to cover personal belongings and accidents. However, we do not exclude liability for death or personal injury caused by our negligence.
By using our website, you agree to comply with these terms and all applicable laws. The content provided on our website is for informational purposes only and may not be reproduced, copied, or distributed without our express permission. While we strive to maintain accurate and reliable website functionality, we do not guarantee that the site will be free from errors, interruptions, or viruses.
Our website may include links to third-party websites to provide additional resources and convenience for our users. We do not have control over the content, practices, or privacy policies of these external sites. Accessing third-party links is at the user’s own risk, and we recommend reviewing their policies before providing any personal information.
We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services constitutes acceptance of the revised terms.