Privacy | The Manor Pub, Henknowle

Privacy

Privacy Policy

Effective Date: 9th January 2025

The Manor NE Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or offline, including when you use our website, book accommodations, or contact us.

1. Information We Collect

2 . How We Use Your Information

3. Sharing Your Information

4. Data Retention

5. Your Rights

6. Data Security

7. International Data Transfers

8. Third-Party Links

9. Updates to This Policy

10. Contact Us

1. Information We Collect

We collect the following types of information:

Personal Information: This includes data such as your name, email address, phone number, and booking details that you provide to us when making a reservation or inquiry.
Usage Data: We collect data about how you interact with our website, such as your IP address, browser type, and the pages you visit.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our website (for more details, see our Cookie Policy).

2 . How We Use Your Information

We use the information we collect for the following purposes:

Bookings and Inquiries: To process bookings, reservations, and inquiries.
Communication: To communicate with you regarding your bookings or other services we offer.
Service Improvement: To improve our website and services based on user feedback and usage data.
Marketing Communications: To send marketing communications (if you have opted in).
Legal Compliance: To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We may share your personal information with:

Service Providers: We may share your information with third-party companies that assist us in providing services, such as payment processors and booking platforms.
Legal Authorities: If required by law, we may disclose your personal information to comply with legal obligations or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After that period, we will securely delete or anonymize your data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information in certain circumstances.
Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

To exercise these rights, please contact us using the details below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside of the United Kingdom, your personal information may be transferred to and processed in countries with different data protection laws. We ensure that any such transfers comply with applicable data protection regulations.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

The Manor
Cornwall Place,
Henknowle,
Bishop Auckland,
DL14 6UR

Email: contact@themanorhenknowle.com
Phone: 01388 661721

By using our website or services, you agree to this Privacy Policy.

Privacy Policy

Effective Date: 9th January 2025

1. Information We Collect

2 . How We Use Your Information

3. Sharing Your Information

4. Data Retention

5. Your Rights

6. Data Security

7. International Data Transfers

8. Third-Party Links

9. Updates to This Policy

10. Contact Us

Last Updated: 09/01/2025

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